Technical Assistance

The Training and Technical Assistance section provides materials and guidance on issues that are common among many jurisdictions implementing Smart Policing across the country.  Such materials include webinars, questionnaires, talking points, and guides. 

CNA SPI Technical Assistance

As the SPI technical assistance (TA) provider, CNA has several means of helping SPI grantee sites achieve their goals and desired outcomes, such as:

Technical Assistance Type Description of TA Example Topic Areas for TA
Targeted Technical Assistance Focused technical assistance sessions, provided either by telephone, or during an on-site visit. Learn more about previous targeted assistance activities here.
  • Improving crime analysis
  • Conducting offender notification meetings/call-ins
  • Securing department-wide buy-in
  • Developing sound evaluation plans
  • Conducting research surveys and IRB
  • Integrating evidence-based policing into department policies and practices
Peer-to-peer Exchanges SPI grantee sites share best practices and lessons learned on specific Smart Policing issues. In some cases, the peer-to-peer exchanges take place in technical assistance workshops or other meeting venues in which participants may learn about core Smart Policing principles and practices, as well as grantee site best practices and lessons learned during implementation. Learn more about these exchanges here. 
  • Increasing collaboration and coordination
  • Overcoming internal barriers
Subject Matter Experts (SMEs) Ongoing contact and consulting from SMEs matched with SPI sites based on each site’s project plan/strategies. Learn more about SME TA here.
  • Assistance with developing measurement of organization change
  • Feedback on data collection forms or surveys
Webinars Online training on topics ranging from place-based policing, targeting offenders, collaboration, technology, and more. Learn more about our webinars here
  • Addressing crime or disorder in housing
  • Targeting offenders
  • The Smart Policing Officer
  • Utilizing technology in policing
Meetings National meetings provide SPI sites the opportunity to gather together and discuss important issues pertaining to Smart Policing, such as project implementation and expectations, lessons learned, best practices, effective research partnerships, evidence-based policing, and sustainability. Learn more here.
  • Learning SPI best practices and lessons learned
  • Sustaining smart policing principles
Research Spotlights, Program Profiles, and Other Publications The development of reports on SPI outcomes and supportive resources and guides helps disseminate Smart Policing best practices and lessons learned. Read these resources online here.
  • Learning proven and tested strategies
  • Evaluating your SPI
  • Learning about SPI from the perspectives of researchers and police
SPI Website An interactive and dynamic website with podcasts, an extensive library of resources, and details on each SPI project. In addition, the Smart Policing group LinkedIn page provides an online forum for discussion of relevant topics for the broader law enforcement and researcher community.
  • Hearing stories from other SPI sites through podcasts
  • Enhancing your knowledge or request resources on crime, crime analysis, department management, justice, organization change, outreach, policing strategies, and technology
  • Engaging and interacting with the SPI community
Others CNA can tailor and develop additional TA in response to requests that are not described above and are specific to a SPI grantee needs.  

Two Ways to Requests Assistance[1]

  1. Through the SPI Website: An SPI grantee site can communicate a TA request directly to CNA here. This TA request form requires that a site to submit the following:
  • SPI contact information
  • Specify what is the issue of interest
  • Indicate which SME might be able to help, if known. The SME section of the SPI website lists all Smart Policing SMEs and their respective areas of expertise and can be found here.
  • Additional information in the comments section, such as desired TA outcome.
  1. ‚ÄčThrough your assigned SME: To initiate a request for TA, an SPI grantee site may in the course of regular consultations with its assigned SME discuss the need for additional resources or assistance, even from other SMEs. That SME will communicate the grantee’s request to CNA so a course of responsive action may be developed.

How BJA/CNA Responds to TTA Request

Once a TA request is made, BJA and CNA determine the course of action— for example, a TA-focused grantee visit, or additional SME support, perhaps a peer-to-peer exchange with targeted technical assistance provided for more than one site with the same TA request. Communication between the grantee site and BJA/CNA results in the right kind of technical assistance in a way that works best for the grantee site to achieve desired results.




[1] For unfunded police departments and agencies, as always, personnel can contact the CNA team for assistance on a case-by-case basis, as time and funding permits.